These Terms of Sale regulate purchases made through the website www.amerio-costumi.com, managed by AMERIO di Massari Anna, located at C.so Vercelli 71/D – 10155 Torino.
An order is considered accepted only after confirmation by email from AMERIO.
Prices shown include VAT. Shipping costs vary depending on weight, volume, and destination, as described on the Shipping page. Payments can be made using the methods available on the site.
Product availability is subject to confirmation. In case of unavailability, AMERIO will promptly inform the customer and refund within 14 days.
Delivery times are indicative and depend on the courier. AMERIO is not responsible for delays caused by force majeure or external events.
The customer has the right to withdraw within 14 days of receiving the product, as indicated on the Right of Withdrawal page. Some products, such as makeup and personalized items, are excluded from the right of withdrawal.
This warranty covers any lack of conformity of the purchased items, existing at the time of delivery and manifesting within 2 years of delivery. Excluded from lack of conformity, and therefore from the legal warranty, are any defects or damage caused by accidental events or by the Customer's responsibility for use of the products not in accordance with their intended purpose, or the effect of normal wear and tear. To benefit from this warranty, the Customer must report the lack of conformity by sending a communication to the seller indicating the defects and faults found.
The Customer may choose to ask the seller to repair the item or replace it, at no cost in either case, unless the requested remedy is impossible or imposes disproportionate costs on the seller. If repair or replacement are not possible, the Customer may opt for a proportional reduction of the price paid or for termination of the contract. It should be noted that the Customer has no right to terminate the contract if the lack of conformity is of minor importance only.
For any issues, you can contact customer service at info@amerio-costumi.com.
These Terms and Conditions are drawn up in accordance with Italian law, and in particular the provisions contained in Part III, Title III, Chapter I of Legislative Decree 206/2005 (Consumer Code) regarding distance selling to consumers.
In the event of disputes with consumers, pursuant to Article 66-bis of Legislative Decree 206/2005 (Consumer Code), territorial jurisdiction is mandatorily attributed to the Court of the consumer's place of residence or domicile, if located within the national territory. In all other cases, the Court of Turin shall have jurisdiction.
Last updated: March 2026